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Customer Support

Contact Us: 1 (877) 925 - 2469, Option #1 for Tech Support.

Email Us for help: tsemailsupport@cccis.com
4Email requests have dedicated specialists assigned to handle ProcessClaims requests. Please include your issue and appropriate contact information in your requests. Normal business hours apply.

Support Link:

CCC Support

Our Commitment to Customer Support: Provide clients with unparalleled training and technical support with the highest regard and consideration to quality and customer satisfaction.

4 Thirty-Day Free Training after initial session & unlimited lifetime technical support.
4 Case number driven system to expedite case resolution, accuracy, & visibility.

Minimum Requirements:

Computer/Processor Computer: with a 166-megahertz (MHz) processor or higher

Operating System: Windows 98, Windows Me, Windows NT 4.0, Windows 2000 & Windows XP.

Windows 98/Second Edition, Windows NT 4.0, & Windows Millennium Edition:

4 32 MB of RAM minimum
4 40 MB of Free Disk Space
4 CD-ROM drive

Windows 2000 & Windows XP:
4 64 MB of RAM minimum
4 60 MB of Free Disk Space
4 CD-ROM drive

Internet Browser Internet Explorer version 6.0 SP1 or higher

Display Minimum 800 × 600 or higher-resolution monitor

Internet Connection 56Kbps Modem (high speed connection recommended) and an Internet Service Provider that allows File Transfer Protocol (FTP)

Estimating Software & Net Connection Setup

Your computer must have access to your estimating software and access to the Internet.

Hours of Operation: 5 am PST to 6 PM PST, Monday - Friday.


 

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CCC Information Services Inc. 444 Merchandise Mart Chicago, IL 60654-1005